Job Title : UX Researcher II
Function : UX Research
Location : Bangalore
Reporting To : UX Research Manager
Domestic Travel : Approx. 10-15%
Who We Are
We are the preferred UX partner for customer obsessed companies. We enable our clients craft great
user experiences by opening a window into the lives of their customers & users. We partner with our
clients in UX research and design by uncovering user needs, conceptualizing solutions and supporting
product evolution. We love UX and are passionate about creating best-in-class user experiences.
WeThePeepal: What Does It Take To Be One?
At PeepalDesign, we are passionate about everything we do (yes, we are saying it again)! A love for UX
is non-negotiable. We expect each and every one of our employees to be curious and always pause to
understand why. Researching and designing UX is about evoking emotions, which makes story telling a
core ingredient of what we do. UX research and design is all about team work and we expect our people
to embody the true meaning of being team players, which is learning from each other, sharing our
learning with each other and helping the team deliver outstanding work every single time. Through this
process, we develop and grow every day. Let’s hope that you have, what it takes!
A UX Researcher II has two key result areas: doing research and managing projects.
The individual must be able to manage ambiguity, work autonomously and manage time effectively in a fast-paced, resource constrained environment. Multi-tasking and prioritizing will be key to meeting ambitious deadlines and delivering high-quality work on schedule.
o Manage project logistics by coordinating with:
o Recruiters to ensure high quality recruits
o Translators to ensure we have the right translators when required
o Transcription agencies to get transcripts as per client requirements
o Plan, manage and execute all types of design research projects end-to-end thoroughly –
o Planning and recommending methodologies or mix of methodologies that is best suited to
solve the problem statement
o Creating a screener document to identify the right participants
o Creating discussion guides and questionnaires to facilitate research sessions
o Moderating the research sessions and analyzing data to identify patterns to create
insightful and actionable findings
o Collaborate with product managers and designers to understand their requirements and be able
to give recommendations accordingly
o Make impactful presentations – both verbal and written
o Quickly turn around high-quality study plans and reports
Must Have Skills and Experience
o Must have 1-2 years of relevant experience in UX Research.
o Bachelors or Masters in Design, Psychology, Sociology or Anthropology
o Strong understanding of the strengths and shortcomings of different research methods, including
when and how to apply them during each research session.
o Excellent communication, presentation, collaboration, interpersonal and analytical skill