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posted on 10/12/202010/12/2020|Uncategorized

The UXer’s Dilemma. Consumer vs. Enterprise vs. Platform UX, how different the UX approach should be?

After decades of brain crunching on articulating consumer UX and enterprise UX approach, I am at another cross road where platform UX needs an approach. Well nobody is talking about platform UX yet. But my...

by Peepal Design

43 Likes

posted on 10/09/202010/09/2020|Uncategorized

UX Intervention Framework for Digital

As a designer or a PM or a leader who is part of an UX intervention life cycle, we always have that nagging question on the approach, activities, deliverables and responsible people. As we navigate...

by Peepal Design

50 Likes

posted on 02/16/201807/03/2019|Customer Experience, User Research

E-Groceries: Looking Beyond Discounts & Offers

In order to ensure success and greater customer retention, the online grocery service providers ought to take into account transparency, consistency, reliability and dynamism in the experience they provide. Experience is what makes people come...

by Peepal Design

123 Likes

posted on 02/14/201807/03/2019|Customer Experience, User Research, UX

Smart Assistants: In the home of a Technophile (Part 1)

“What I don’t like is the effort that I put in by asking ‘Ok, Google…’ ….Feels very stupid saying that all the time. Even if it was a little conversational I might have liked it more.” A...

by Peepal Design

111 Likes

posted on 03/12/201609/23/2019|Customer Experience, User Journey, User Research

Demystifying the Alphabet Soup of CX Terminology

Do you design Omni-Channel Experiences? Then you have probably come across terms like channels, touchpoints, moments of truth etc. Google has made this even more interesting by adding terms like Zero Moment of Truth and...

by Durgaprasad Vemula

123 Likes

UX principles for Predictive UX

UX principles for Predictive UX So you are designing UX for #AI #machinelearning #IoT etc....

by Peepal Design|10/14/201809/23/2019|UX, UX Process

Synthesis Cheat Sheet and Tools

Synthesis Cheat Sheet and Tools One thing that makes us human is our ability to find...

by Peepal Design|04/17/201809/23/2019|DesignThinking, Persona, Planning, User Journey, UX, UX Strategy

Design Thinking Cheat Sheets

Design Thinking Cheat Sheets There are many visualizations on design thinking framework floating around. However I...

by Peepal Design|04/15/201809/23/2019|DesignThinking, UX

Senior Citizens: Conversing with Smart Assistants (Part 2)

According to the 2011 census there are over 103 million seniors in the country. Out...

by Peepal Design|02/22/201807/03/2019|Customer Experience, Uncategorized

Orchestrating UX Transformation

User Experience is dynamic. It is constantly modified over time. How shall we direct/orchestrate something...

by Peepal Design|02/03/201710/06/2017|Customer Experience, Planning, Uncategorized, User Research, UX, UX Process, UX Strategy

PeepalDesign: Redefining the UX Design Practice

CIO Review >> Magazine >> November - 2016 issue Products and Services will be successful...

by Peepal Design|12/14/201609/14/2017|Customer Experience, User Research, UX, UX Process

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